We want you to be completely satisfied!

Via the live chat integrated in the shop, the Europe-wide free telephone hotline, by fax or email, we are happy to answer your questions personally and take orders.

Simple and secure payment

In order to make your shopping experience with us a pleasant one until the end, we have introduced PayPal Plus. You can easily and conveniently pay between the following payment methods - even without a PayPal account:

PayPal

Paypal offers a fast and secure payment method. After receipt of your order your PalPal account will be charged and we will prepare your goods for shipment. 

The registration at PayPal is fast and uncomplicated and is even possible during the order process.

Credit card

If you pay by credit card via PayPal Plus, your credit card will be charged upon receipt of your order. Your ordered items will be shipped immediately after receipt of the payment confirmation. You do not need a PayPal account for this payment method.

Direct debit

When paying by direct debit via PayPal Plus, your items will be shipped immediately after receipt of the payment confirmation from us. You do not need a PayPal account for this payment method.

Invoice

If you purchase on account via PayPal Plus, your items will be shipped immediately after receipt of your order. You do not need a PayPal account. 

After choosing this payment method, PayPal carries out a risk assessment. This may lead to the obtaining of credit information.

Quick and convenient delivery

If your ordered items are marked as "immediately in stock", we will deliver your order within 24 hours (workdays). If you need your item even earlier, you can place an express order with us before 14:00. The delivery will then take place the following day. 

Shipment tracking

You can track your order via a tracking ID of our carrier. You will receive all relevant information by mail after ordering. Please note that our terms of payment and delivery refer to orders within Germany. If you have any questions about this or general questions about our payment and delivery methods, please feel free to contact us.