We want you to be completely satisfied!

Via the live chat integrated in the shop, the Europe-wide free telephone hotline, by fax or email, we are happy to answer your questions personally and take orders.

Free shipping from 50€ - Delivery within 24h *

*Intra Germany the delivery takes place within 24h if the order is received by 14h - as long as the status of the goods is "Immediately from stock". From a net purchase value of 50.00, shipping within Germany is free (bulky goods and deliveries by forwarding agent excluded). 

After your order you will receive an e-mail with a link to track the status of your delivery - everything is transparent and no question stays unanswered.

If speed is important we offer an express delivery within Germany (the costs are fixed, regardless of your order value):

  • Express delivery until the next day 12 o'clock: 15,00 EUR net (17,85 gross) 
  • Saturday delivery until 12 o'clock: 20,00 EUR net (23,80 EUR gross)

Additionaly the delivery is achieved carbon neutral - read more about our contribution to Environmental Protection and Integration.

And in case anything goes wrong: our packages are insured up to a value of 400 EUR (net).

freight cost by country

delivery country

freight cost net (EUR)

freight cost gross (EUR)

free from net (EUR)

free from gross (EUR)

delivery time

Germany 5,00 5,80 50,00 58,00 1 day
Austria 8,00 9,28 - - 2 days
Belgium 8,00 9,28 - - 2 days
Bulgaria 28,00 32,48 - - 4 days
Czech Republic 15,00 17,40 - -2 days
Denmark 15,00 17,40 - -2 days
Estonia 20,00 23,20 - - 4 days
Finland 20,00 23,20 - - 3 days
France 15,00 17,40 -- 2 days
Greece 25,00 29,00 - - 5 days
Great Britain 25,00 29,00 - - 3 days
Ireland 25,00 29,00 - - 3 days
Italy 18,00 20,88 - - 2 days
Croatia 28,00 32,48 - - 3 days
Latvia 25,00 29,00 - - 3 days
Lithuania 25,00 29,00 - - 3 days
Luxembourg 8,00 9,28 - - 2 days
Netherlands 8,00 9,28 - - 2 days
Norway 25,00 29,00 - - 3 days
Poland 18,00 20,88 - - 2 days
Portugal 18,00 20,88 - - 3 days
Romania 28,00 32,48 - - 3 days
Slovakia 18,00 20,88 - - 2 days
Slovenia 18,00 20,88 - - 2 days
Spain 18,00 20,88 - - 3 days
Sweden 18,00 20,88 - - 3 days
Switzerland 25,00 29,00 - - 3 days
Hungary 18,00 20,88 - - 3 days

 


Please consider that deliveries to island and overseas territories may have additional costs for delivery. For delivery to countries outside the european tariff union these countries may rise taxes. Areas with special regulations as for example Helgoland, the Canary Island and overseas territories also may rise customs duties. These duties depend on the purchase value and the regulations of each country. We have no influence on the amount of customs duties. We are also not responsible for the charging and invoicing of customs duties.


For orders outside the European Community (example: Norway/Switzerland) with an invoice amount of more than 1.000,00 EUR, additional costs of 40,00 EUR will be charged for the export customs clearance.