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Legal Statement revocation for private customers

You can without giving reasons in writing (eg letter, fax, email) or cancel your contract within 14 days - if the goods before the deadline - by returning the goods revoked. The period begins upon receipt of this notification in writing, but not before receiving the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 EGBGB and our obligations according to § 312g, paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing.

The revocation must be sent to:
watt24 GmbH
Zum Kleifeld 13
59469 Ense
Email: [email protected]
Fax: +49 (2938) 6739999

A returning must be filled in for return delivery to be sent to:
watt24 GmbH
Hauptlager
Zum Kleifeld 13
59469 Ense

The complete filling of the return delivery is a prerequisite for a quick reversal in our mutual interest.

To withdrawl your contract you can use this draft.

consequences of Withdrawal

The right does not apply to goods that are produced according to customer specifications. This applies to all specially to customer requirements-made or altered from its original state goods.
In the case of an effective cancellation the mutually received benefits are to be returned and any benefits (eg interest) surrendered. If the customer the performance received and benefits (eg benefits of use) or in part, or only in deteriorated condition of the watt24 GmbH back or surrender, the customer must insofar compensate for its value. For the deterioration and derived benefits, the customer must pay compensation only to the extent the use or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. Dispatchable goods are returned at the risk of the watt24 GmbH. The customer has to bear the cost of returning the goods if the delivered goods ordered corresponds and if the price returned does not exceed an amount of 40 euros or if the customer fails at a higher price the thing at the time of the revocation yet the consideration has not given or a contractually agreed partial payment. Otherwise, the customer sends the return to watt24 GmbH free domicile and the watt24 GmbH refunded to the customer subsequently lump sum of € 6,00 for the return. Not parcel things are picked up after consultation with the watt24 GmbH at the customer. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for the customer with the dispatch of the revocation or the thing for watt24 GmbH with their receipt.
 

Legal Statement to revoke for commercial customers

Basically the watt24 GmbH includes the revocation in transactions with commercial customers generally. The watt24 GmbH however reserves the right to be examined case by case and by positive statement by a gesture of goodwill to agree to the revocation of a commercial purchase in and accept this. It must of the cancellation by the commercial customers within a week without giving reasons in writing where, for example, letter, fax or e-mail in text form suffice, be notified in writing. The watt24 GmbH undertakes to positively or negatively to decide within 2 working days of receipt of the cancellation, about this and inform the commercial customer immediately this result. This cooling-off period of a week starts on receipt of this notification in writing, but not before receipt of the goods by the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations as per § 312c Abs. 2 BGB in conjunction with § 1 para. 1, 2 and 4 BGB-InfoV as well as our duties according to § 312e Abs. 1 Satz 1 BGB in connection with § 3 BGB-InfoV. The revocation period is sufficient to send the revocation or thing.

The revocation must be sent to:
watt24 GmbH
Zum Kleifeld 13
59469 Ense
Email: [email protected]
Fax: +49 (2938) 6739999

A returning must be filled in for return delivery to be sent to:
watt24 GmbH
Hauptlager
Zum Kleifeld 13
59469 Ense

The complete filling of the return delivery is a prerequisite for a quick reversal in our mutual interest.

consequences of Withdrawal

In case of positive decision by the withdrawal, the mutually received benefits returned and any benefits (eg interest) surrendered. The right does not apply to goods that are produced according to customer specifications. This applies to all specially to customer requirements-made or altered from its original state goods. Can the commercial customer, the performance received and benefits (eg benefits of use) or in part, or only in deteriorated condition of the watt24 GmbH back or surrender, the commercial customer must insofar compensate for its value. For the deterioration and derived benefits, the commercial customer must pay compensation only to the extent the use or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. Dispatchable goods are returned at the risk of the watt24 GmbH. The commercial customer has to bear the cost of returning. Obligations to reimburse payments must be fulfilled within 30 days. This period begins for commercial customers with the approval of acceptance of contradiction by the watt24 GmbH. The commercial customer is obliged to send the goods immediately after a positive decision of revocation as an insured package back to us and kept the acknowledgment of receipt to delivery to the watt24 GmbH.